Terms of service.

Last updated: January 2026

These Terms and Conditions (“Terms”) govern your use of the Ancore Partners website and the provision of services by Ancore Partners (“Ancore”, “we”, “us”, or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. About Ancore Partners

Ancore Partners provides professional services including, but not limited to, finance, strategy, marketing, cyber security, talent, and advisory support. Services may be delivered on a project, bundled, fractional, or ongoing basis, as agreed in writing.

2. Engagement of Services

Specific services, scope, deliverables, fees, and timelines will be set out in a separate written agreement, proposal, statement of work, or order (“Engagement Agreement”).
In the event of any inconsistency, the Engagement Agreement will take precedence over these Terms.

3. Subscription Fees and Payment

Certain Ancore Partners services are offered on a subscription basis. By signing up for a subscription, you authorise Ancore Partners to charge the subscription fees to the payment method you provide (such as a credit or debit card) on a recurring basis.

Subscription fees are billed in advance on a monthly, quarterly, or annual basis (as applicable) and will continue to be charged automatically until the subscription is cancelled in accordance with these Terms.

You must provide a valid and up-to-date payment method to maintain an active subscription. You authorise us to charge all applicable fees, taxes, and charges to your nominated payment method.

If a payment fails, we may:

• Retry the charge using the same payment method

• Suspend or restrict access to services until payment is successfully processed

We may update subscription pricing from time to time. Any changes will take effect from the next billing cycle following reasonable notice to you. Continued use of the subscription after the effective date constitutes acceptance of the updated pricing.

Cancellation

You may cancel your subscription at any time through your account or by contacting us in writing.
Cancellation will take effect at the end of the current billing period. No refunds will be provided for any unused portion of a billing period, unless required by law.

Refunds

Except where required under the Australian Consumer Law, subscription fees are non-refundable once a billing period has commenced.

All fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any applicable taxes, duties, or levies associated with your subscription.

Nothing in this section limits any rights or remedies you may have under the Australian Consumer Law that cannot be excluded by law.

4. Client Responsibilities

You agree to:

• Provide timely, accurate, and complete information required for service delivery

• Ensure Ancore has access to relevant personnel, systems, and material

• Review and provide feedback on deliverables within reasonable timeframes

Ancore is not responsible for delays or outcomes impacted by incomplete or inaccurate information provided by you.

5. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information disclosed in connection with the services (“Confidential Information”).

Confidential Information may only be used for the purpose of delivering or receiving services and must not be disclosed to third parties, except where required by law or with prior written consent.

6. Intellectual Property

Unless otherwise agreed in writing:

• Ancore retains ownership of its pre-existing intellectual property, tools, templates, methodologies, and know-how.

• Upon full payment of fees, you are granted a non-exclusive, non-transferable licence to use the final deliverables for internal business purposes.

• You may not reproduce, distribute, or resell deliverables without Ancore’s prior written consent.

7. No Guarantee of Outcomes

While Ancore will provide services with reasonable skill, care, and professional diligence, we do not guarantee specific commercial, financial, or operational outcomes.

Any forecasts, valuations, projections, or recommendations are based on assumptions and information available at the time and should not be relied upon as guarantees of future performance.

8. Limitation of Liability

To the maximum extent permitted by law:

• Ancore’s total liability arising out of or in connection with the services shall be limited to the fees paid for the relevant services giving rise to the claim.

• Ancore shall not be liable for indirect, consequential, or special losses, including loss of profits, revenue, business opportunity, or data.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (ACL) or any other applicable law that cannot be excluded, restricted, or modified.

9. Cyber and Technology Services Disclaimer

For cyber security, technology, or compliance-related services:

• Findings and recommendations are based on the scope agreed and information available at the time.

• No service can eliminate all security risks.

• Responsibility for implementation of recommendations remains with the client unless explicitly agreed otherwise in writing.

10. Termination

Either party may terminate an engagement:

• In accordance with the termination terms set out in the Engagement Agreement; or

• For material breach, if such breach is not remedied within a reasonable period after written notice.

Upon termination, all outstanding fees for work performed up to the termination date become immediately payable.

11. Use of Website

You agree not to misuse the Ancore Partners website, including attempting to gain unauthorised access, introducing malicious code, or using content for unlawful purposes.

All website content is provided for general information only and does not constitute professional advice.

12. Privacy

Any personal data collected will be handled in accordance with our Privacy Policy, available on our website.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia.

The courts of New South Wales have exclusive jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on our website and will apply from the date of publication.

15. Contact

If you have any questions about these Terms, please contact:

Ancore Partners
Email: contact@ancorpartners.com
Website: https://www.ancorepartners.com